Privacy Policy

Last Updated: June 2026

1. Information We Collect

We collect simple data like your name, contact phone numbers, email address, and home location to dispatch maintenance professionals cleanly to your door.

2. Data Security

Your personal details are stored inside secure encrypted databases. We never trade your phone number or home coordinates with external third-party marketing companies.

3. Your Control

You have full authority over your tracking profiles. You can view, modify, or erase your account data pipelines instantly by reaching out to our regional privacy desk.

4. How We Share Data with Technicians

To get your home systems fixed quickly, we share only the necessary details—like your name, phone number, and physical address—with the certified engineering team assigned to your repair request. These partners are legally bound to protect your information and are strictly prohibited from using your data for any purpose other than completing your scheduled service work.

5. Payment Information Safety

When you subscribe to our monthly plans, your financial transactions are processed securely through trusted, certified payment gateways. HomeBulwark does not see or store your full credit card details, debit card pins, or net banking passwords on our local servers. Everything is handled via high-grade secure encryption pipelines to ensure your banking safety.

6. Cookies and Website Tracking

We use basic digital cookies to help our website remember your login session and save your preferred settings. These cookies do not track your activity across the wider internet or gather private information from your computer. They are used purely to make your user dashboard run smoothly and load faster.

7. Data Storage and Deletion Limits

We keep your personal information and property maintenance records active only for as long as you maintain a profile registry with us. If you decide to close your account, you can request full erasure. We will wipe your contact details from our active outreach databases within 30 business days, keeping only anonymous technical logs required by tax or legal compliance bodies.

8. Policy Changes and Updates

As we scale our services and introduce new platform capabilities, we may occasionally modify this privacy layout. If we change how we handle your personal tracking elements, we will post the update clearly right here and alert you directly through your registered email account.

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